Interlibrary Loan: Current Emergency Policies & Services

How to get library materials from other libraries for free

Home Delivery


The Marriott Library is temporarily providing Home Delivery. Items available as an e-book through HathiTrust, the Marriott Library Databases, or are not eligible for Home Delivery. If there is an item in the Library that you need, please email the title, author, and year of publication of the item(s) you are interested in. Physical requests will be sent out every Friday. Interlibrary Loan is still unable to provide physical materials and we cannot scan from our collection, so Home Delivery is a great option for items we own. Items are shipped via UPS in a box with a return shipping label. The service is free for Marriott Library patrons.

If you have an interlibrary loan already on hold at the Marriott Library and would like to have it delivered, please email with your University of Utah ID, the name of the item, and your home mailing address.

Ongoing Services

A skeleton crew of Interlibrary Loan & Document Delivery staff are working hard to continue to provide you with journal articles and book chapters. While the Library is closed, we are unable to scan from our physical collection. Currently, libraries around the world are closed, so scanning from physical copies is limited to those few libraries that are open. Many publishers have made some or all of their journal articles freely available. Unfortunately, most publishers continue to restrict the sharing of e-books and e-book chapters between libraries. Whenever possible, we will request e-books and e-book chapters, but we are not usually able to provide access because of blocks built into the platforms e-book publishers use.

Items still available through Interlibrary Loan & Document Delivery:

  • Journal Articles Published Online
  • Certain E-Books and E-Book Chapters

Items currently unavailable through Interlibrary Loan & Document Delivery:

  • Physical Materials that have Not Already been Digitized (Books, Microfilm, Scores, DVDs, etc.)
  • Most Journal Articles and Book Chapters that have Only Been Published in Print

Current FAQ

New requests for loans not owned by the Marriott will be cancelled. If the book you need is on the shelf at the Marriott, please email with the title, your University ID, and your home address. Books are mailed every Friday.

If you've already requested a loan before the Library closed, you might be wondering...

Will I still receive my book/score/microfilm/DVD/etc?

Some requests will have to be re-ordered due to the length of the Library's closure. You will receive an email notification if your request has been cancelled or will need to be re-ordered.

I have an ILL on hold at the Marriott Library. Can I have it delivered?

If you would like to request this service, please email us at Include your UNID and home address. This service can take up to two weeks to process.

I already asked to have my loan delivered, why didn't I receive it?

We apologize for the inconvenience. We are doing our best under the circumstances. If you still need your ILL delivered to your home, please email and include your UNID and home address.

Can someone scan the book that I have on hold?

No Library employees are currently in the building to provide this service. We apologize for the inconvenience. Whenever possible, we will try to provide e-books. Unfortunately they are not always available.

Can I return my ILL in a drop box?

The Marriott Library book drop is now open. This option is meant primarily for patrons who are leaving the state or will otherwise not be able to return materials when the Library re-opens.

Can I mail back my ILL?

Please do not mail back your interlibrary loan materials. No overdue fines will be charged while the Library is closed. We are extending due dates at least until July 13th. If you will not be able to return your interlibrary loans, please email

I have graduated and won't be in the state when the library re-opens. What should I do?

If you have not already left the state, you can return any library materials, including ILLs to the Marriott Library drop box. If you will not be able to return your interlibrary loan, please email You will not receive any overdue fines. We will make the necessary arrangements to have the material returned.

How can I contact your department while the Marriott Library is closed?

Please email Our contact hours remain Monday-Friday 8 AM-5 PM. We will reply as quickly as possible.

Is there a number I can call?

There is not anyone to answer our department phone while the Library is closed. Please use our email address for the time being.


Online Resources

Allyson Mower, Associate Librarian and Head of Scholarly Communication and Copyright, has created an entire guide to online resources available during the COVID-19 crisis. Please note that these are only temporary resources. has access to free digitized books, journals, and other media. Essentially, houses two types of e-books. Ones that can be read entirely online and downloaded in whole or in part (these are out of copyright) and ones that have to be "borrowed" or read online for one hour at a time. Anyone can view and use the first type, but you need to create a free account to borrow books that are still protected by copyright. is temporarily expanding the number of digitized books and journals that the University of Utah can access. To view what is available, log in to HathiTrust by clicking on the yellow Log In button in the upper right corner of the window, choosing University of Utah as your partner institution and then log in using your University of Utah ID and password. The HathiTrust display will then remove the yellow Log In button to inform the user  they are successfully logged in. Books available under this emergency service will show in the search display with the text “Temporary Access”. “Temporary Access” books will be available as long as the Marriott Library stacks remain closed. “Temporary Access” books can only be read online. This service is not available to alumni, community patrons, or other individuals who have guest affiliations. Users can “check out” a book for 1 hour. Their access will continue to renew automatically at the end of that hour, unless another user is trying to use the same book. Users will also have access to books that are marked “Full View”. Books marked “Limited (search-only)” are not available.

ANSI has made some standards available free in response to COVID-19, including 31 ISO standards.  Most of the standards are related to technology related to fighting the pandemic. To access the free portal, individual users must accept the license agreement and register. Once registered, users can return to the portal via . First time visitors should go to to register.


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